A Better Way to Reconnect Separated Guests
My Home Call helps live events reduce pressure on welfare, stewarding, and security teams by giving attendees a secure, self-service way to reconnect when phones fail, batteries die, signal drops, or groups get separated.
The Challenge
Festival safety is tested most when guests get separated, and at live events that is an everyday reality.
Flat batteries, lost phones, overloaded networks, and large moving crowds can quickly turn a simple separation into a welfare issue, a security issue, or a poor guest experience.
My Home Call is an event welfare solution that gives attendees another way to reconnect when normal communication fails.
How It Works
Four (4) simple steps
01
Find a device
If a guest becomes separated from their group, they can access My Home Call through a dedicated onsite kiosk or any available smartphone.
02
Identify me
They select Identify Me, enter their name, and complete a quick secure facial scan to unlock their account.
03
Contact
From there, they can contact saved friends or use Festival Buddy to leave a digital breadcrumb for their group to pick up later.
04
Share location
Each update can include a precise what3words location, helping reunions happen faster and more accurately across large sites.