Not ready for their first phone?
They can still connect with you.

When your child needs to get in touch, not having their own phone doesn’t have to stop them. My Home Call lets them connect with a trusted contact from any smartphone. You set it up first, and they can use it when they need it.

For parents of children aged 8–11, in Years 4, 5 and 6. No passwords, no numbers to remember and no app to download on the borrowed phone.

Set up free for your child How it works

Free to get started. One trusted contact.

Not ready for their first phone?They can still connect with you.

A little more independence. A way to stay connected.

No phone of their own needed

Your child can connect with a trusted contact using someone else’s smartphone, with the owner’s permission. A way to get in touch before they have their own phone.

Growing independence, at your pace

From clubs to visits with friends, you decide what your child is ready for. My Home Call gives them another way to contact you if plans change.

Simple when they need it

No passwords or phone numbers to remember, and no app to download on the borrowed phone. You set up their account beforehand and practise using it together.

You choose their trusted contact

Choose who your child can connect with, whether that’s you, a grandparent or another trusted person. The free account includes one trusted contact, with calls, messaging and location sharing.

How it works

STEP 1

You set it up

Download My Home Call on your phone, register your child and add their trusted contact. Practise using it together before they need it.

STEP 2

They borrow a smartphone

With the owner’s permission, they visit myhomecall.com on an internet connected smartphone and tap “Identify me”. No app download is needed on that phone.

STEP 3

They identify and connect

They enter their name and scan their face, then call or send a pre-written message to their trusted contact. The message shares their what3words location so their contact knows where they are.

Frequently asked questions

What parents need to know before getting started.

1. Does my child need their own smartphone?

No. Once you’ve registered them, your child can use someone else’s internet-connected smartphone, with the owner’s permission, to connect with their trusted contact.

2. Does the borrowed phone need the My Home Call app?

No. They visit myhomecall.com in the phone’s browser and tap “Identify me”. There’s no app to download on the borrowed phone.

3. What does my child need to remember?

They need to know their name and how to find myhomecall.com. If their school has added a My Home Call link to its website, they can also access it there.

They identify themselves using a face scan, so there’s no password or trusted contact’s phone number to remember. Practise the steps together before they need to use it.

4. What is included in the free account?

The free account includes one trusted contact, calls, pre-written messages and what3words location sharing. Paid options let you add more trusted contacts.

5. Who sets up my child’s account?

A parent or guardian must set it up beforehand using the My Home Call app on their own phone. You register your child and choose their trusted contact. Your child does not need to download the app.

6. How can I help my child feel confident using it?

Practise together using another smartphone. Show your child how to find My Home Call, tap “Identify me” and connect with their trusted contact. Remind them to ask the phone owner’s permission first.

A way to stay connected, whenever they need you.

Whenever you decide they’re ready for their own phone, give them a way to connect with a trusted contact today. Set up My Home Call for your child, then practise using it together.

Free to get started, with one trusted contact, calls, messaging and what3words location sharing.